Privacy Policy

Privacy Policy

This Privacy Policy explains how www.aotob.com ("we", "us", or "the Site") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Us

If you have any questions, need further information about our privacy practices, or wish to file a complaint, please contact us via email at:
📧 service@aotob.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and details necessary to process your purchases. We may also collect additional information when you contact our customer support team.

We refer to any information that can identify an individual (as listed below) as "Personal Information."

1. Device Information

  • Purpose: To load the Site correctly for you, perform analytics, monitor potential risks or fraud, and improve overall site performance and advertising effectiveness.
  • Collected automatically via: cookies, log files, web beacons, tags, pixels.
  • Shared with: Shopify.
  • Examples collected: Browser version, IP address, time zone, cookie data, viewed products, search terms, and user interaction data.

2. Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, provide order confirmations, and communicate with you regarding your order or our services.
  • Source: Collected directly from you.
  • Shared with: Shopify, PayPal.
  • Examples collected: Name, billing/shipping address, payment details (credit card or PayPal), email address, and phone number.

3. Customer Support Information

  • Purpose: To provide personalized customer service and improve our products and website.
  • Source: Collected directly from you.
  • Shared with: Shopify.
  • Examples collected: Communication records, usage data, IP address, visit behavior, browser type, time spent on site, referral and exit pages.

Sharing Personal Information

We may share your Personal Information with trusted service providers (e.g., Shopify, PayPal) to help us operate our website, process orders, and fulfill contracts. We may also disclose information to comply with legal obligations or protect our rights.

Behavioral Advertising

We use your Personal Information to provide relevant ads or marketing based on your activity. For example:

Use of Personal Information

We use your personal data to:

  • Offer products and services
  • Process transactions
  • Deliver orders
  • Communicate promotions (with your consent)

We do not sell, rent, or misuse your personal data.

Legal Basis (GDPR)

If you're in the European Economic Area (EEA), we process your data under lawful bases including:

  • Your consent
  • Contract performance
  • Legal compliance
  • Protection of vital interests
  • Legitimate interests that do not override your rights

Retention

We retain your Personal Information for as long as necessary unless you request deletion. For details, see the “Your Rights” section.

Automated Decision-Making

We use limited automated tools (via Shopify) to detect fraudulent activity (e.g., temporary IP/credit card blacklisting), but not for legally significant decisions.

Information Security

We take reasonable precautions to protect your Personal Information. All communications with our site use SSL encryption to ensure data security.

Minors

Our Site is not intended for children under 18. We do not knowingly collect data from minors. If you're a parent or guardian and believe your child has submitted data, please contact us for removal.

Your Rights

California (CCPA)

If you are a California resident, you may request:

  • Access to your data (“Right to Know”)
  • Data correction, deletion, or portability
  • To appoint an authorized agent

To exercise these rights, email: service@aotob.com

Cookies

We use cookies for functionality, analytics, personalization, and marketing. You can manage cookie preferences in your browser. For more details, visit: www.allaboutcookies.org

Some cookies we use include:

  • _shopify_y, _s, _secure_session_id, cart, checkout, and others
  • Analytics cookies like _landing_page, _orig_referrer, etc.

You may block cookies, but this could affect your browsing experience.

Do Not Track

We do not alter our data practices in response to Do Not Track signals, due to the lack of consistent industry standards.

Policy Updates

We may update this policy periodically to reflect operational, legal, or regulatory changes. Last updated: 2025

Complaints

If you have a complaint or concern regarding your data, please contact us at:
📧 service@aotob.com